Jennifer Townsend – Head of Operations


Call: 01494 870075 | 01296 747151

Jenny is our Head of Operations, managing the support staff for both of our offices, including the accounts team, and overseeing operations and projects within the firm.

Key experience

Jenny has a wealth of experience within the support services area, across both public and private sectors. She has a detailed understanding of client requirements and the need to build solid relationships both within and outside an organisation. Her experience includes full operational management, training and mentoring of staff, compliance and governance activities, supply chain management, project development and management and MI reporting.

Jenny also has strong experience in supporting and assisting other client-facing departments with customer and account management, meeting targets, managing a wide range of projects, plus the evaluation and resolution of operational matters through practical and root cause analysis as required.

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