STATEMENT – COVID -19
Further to our statement published last week, we are following the government’s guidance and therefore the majority of our staff are now working from home.
We have put the necessary support in place to allow client matters to continue to be progressed and therefore you should not experience any delay, save for where this is due to the availability of third parties.
However we would ask that you assist us by emailing instead of calling wherever possible. We will respond as soon as we can. If you really do need to speak to a member of staff please call them on their direct dial number rather than the main lines. We have listed these below for ease of reference.
At present the main lines will continue to be answered and where you cannot be put through at the time of your call a message will be sent to the member of staff you are trying to reach. We would like to keep the main lines free for those who have no other way of reaching us. And you are likely to get hold of staff more quickly if you contact directly for now.
We are not offering face to face meetings at present for obvious reasons. We will continue to use electronic methods to ID you when required and will provide guidance on signing documents as we cannot physically be with you.
We anticipate that the government will impose stronger measures upon us all shortly which may have a greater impact on our ability to reach other parties but we will keep you updated.
Thank you for your patience and understanding.
Lorraine Wilde 01494 937 090 Eleanor King 01296 791 740 Hannah Buck 01494 937 091 Jay Syed 01296 791 741
Jennifer Beaujeux 01296 791 751 Johanna Knott 01494 937 095
Elizabeth Leggett 01296 791 743 Lucy Pankhurst 01296 791 744
Chloe Judge 01494 937 093 Mags Desai 01296 791 750